Loftplan Reviews

Here at Loftplan, we’ve received countless reviews and testimonials from our happy customers, and we’re very proud to display a selection of them on our website.

Loftplan recently completed our loft extension.

The service was great from the first meeting. They were accommodating with getting the loft exactly how we wanted it and offered good advice along the way.

We can’t fault the quality of the work and the finished loft extension is an amazing new space.

All of the team were polite and professional. We would highly recommend using Loftplan.

David Phillips, Reading,

Loftplan was contracted to turn our dark and murky loft into a shiny new master bedroom and they did not fail.

The design phase was quick and hassle free with any outstanding questions resolved to ensure we were happy before committing.

Work began when Warren & Jordan arrived to construct the new space and to add the Dormer. These guys were the ultimate professionals ensuring everything went according to plan – even when we were away on holiday for 2 weeks and returned to find they were ahead of schedule! The site was left tidy and secure every day as the guys were aware we had kids and a dog. Warren and Jordan were super friendly and got on really well with our family and also our dog!

Dave & Elliott then picked up the baton continuing to insulate and plasterboard the new space – again very customer focused and keeping us informed of what was going on.

Once the new loft bedroom was opened to the existing house a handover to internal teams was completed.

Due to COVID we had a few resource delays but no material sourcing issues that were being experienced elsewhere in the industry.

Our internal foreman Kevin did a good job of aligning the different trades for the internal build, new stairs, plumbing, electrics, plastering & carpentry. Kevin ensured all queries and snags were resolved by the right team.

Sam the plumber and Andy the electrician were really helpful, provided some good advice and resolved any issues.

Special mention to the carpenters Martin & Brian who were dedicated and masters of their trade ensuring the final woodwork and new stairs looked immaculate.

Once all work was complete the scaffolding was removed and any broken roof tiles replaced to ensure everything was back to the way it was – thanks to the scaffolders and roofers!

All this backed up and supported very efficiently by Nicola our contact back at the Loftplan office.

Would I recommend Loftplan?
Absolutely. We now have an amazing new bedroom with en-suite bathroom and Loftplan over exceeded on our expectations.

Thanks Loftplan

Daniel Barton, Newbury,

I cannot recommend this company highly enough.

The team at Loftplan from start to finish were professional, courteous and really cared about the quality of their work which was to a very high standard.

They cleaned up regularly and kept my home as clean as possible during the works. All trades that passed through my home were lovely and very respectful.

They made it a pleasurable experience for me and I would highly recommend to anyone!

I am really pleased with the end result which has added value and space.

Debbie Martin, Twyford,

We have just had a wonderful loft bedroom and ensuite built by Loftplan and are so pleased with the results.

First of all the salesman who quoted was excellent. We looked into quotes before we had even moved in to the house, and the quote and waiting time were both accurate and reasonable.

The scaffolding arrived just before Christmas,and gave us something to hang our lights off! From the scaffolders to the builders, plasterers, plumbers electricians etc etc who worked on the build,they were polite and hardworking, Alex and John the builders came to work one day in February, scraped the snow off the roof and started work.

The way of working,which involved not having to enter the house until the staircase was built was great as the build started a week into the 3rd lockdown,and we had myself and two teenagers working online throughout the build.

Nothing was too much trouble for Alex and John (as long as you kept warming them up with black coffee with two sugars) They worked hard, not missing a day. They kept us informed of what was going to happen when, as did the first fix manager. The only thing I would say is that we had to make some decisions quite early on and it was difficult to envisage what it was going to look like, particularly as due to movement issues I couldn’t climb the ladder up to the loft. Some sort of VR would be useful for seeing how the space was going to look, when picking bathrooms etc. We made an error with where we put the radiator due to this, leaving no space for wardrobes, although Loftplan were quick to rectify this and moved the radiator at no extra charge.

The organisational skills of Loftplan were fantastic. Very little time was lost as materials were always there when needed and plumbers etc scheduled when necessary.

Once Alex and John had finished it was time for the staircase and the plastering. The staircase and ceiling were a work of art, very Gaudi-esque, and once again very well built. The knocking through was no where near as disruptive or as messy as we expected, mostly due to the care taken and the hoovering which was done faithfully at the end of every day!

Kevin the 2nd fix guy, was thorough and detailed in his list of snags, and everything was carefully completed or repaired by Brian, who had a great attention to detail. Nothing was rushed and it did take slightly longer than the 12 week estimate, but it was well worth it.

My only slight criticism is that,once the initial build was completed, things slowed down quite a bit and communication was not always as good as we would have liked, although being in the middle of a lockdown didn’t help!

The end result is a lovely room which certainly has the ‘wow’ factor. I felt they cared about the room as much as we did and, on the whole, every member of Loft plan staff were polite, hardworking and great at their job.

True craftsmen.

 

 

Helen Strong, Emmer Green,