Here at Loftplan, we’ve received countless reviews and testimonials from our happy customers, and we’re very proud to display a selection of them on our website.
Our experience with Loftplan has been excellent from start to finish.
The first fix team of Jim and Jordan were a delight to have in the house and Mark the carpenter was fantastic.
We love the extra living space the loft conversion has created.
The cost was explained upon first meeting and was clear and concise – didn’t change with time.
I would recommend Loftplan for anyone considering a loft conversion.
Tara Bradford, Eastleigh,
We had a great experience using Loftplan to convert our loft into a bedroom.
Our first consultant Alan was so patient with us as we changed the plans a number of times, and his advice was much appreciated.
We cannot praise the first fit team of Dean and Lee enough as they were so fantastic to deal with and worked tirelessly to get the first phase done to a very high standard.
Supervisors Bob and Kevin were a pleasure to deal with and addressed any issues and snags we had quickly which was also much appreciated.
Having spoken to friends about their building experiences with other companies and hearing the problems they had then we can honestly say that we made a great choice using Loftplan for our loft conversion.
Leigh Parker, Woking,
We signed on with Loftplan for a relatively large loft conversion after evaluating three different loft conversion companies. We did not regret our choice. Not only was their price more reasonable than the others, but on or just after our first appointment we received a representative sketch of the design from the initial salesman which was quite different to the approach of others. This allowed us to visualise what we’d be building and it helped greatly, because we had a concept in mind and they also bought into the concept and design and helped make it work while giving their advice on things we could never know.
The whole build happens in phases, first fitters do most of the heavy rafter work, second fitters do the interior works, there’s electricians, plumbers, plasterers, roofers, the list is quite long and each has their specialisms.
Everyone we met is happy and enjoy working for Loftplan which is then reflected in their approach to work and the quality. Everyone took care to do the best they could and we were very pleasantly surprised by some things which showed care of design, such as the external hanging tiles which we arranged in a really pleasant design that we weren’t expecting.
We also put central air conditioning into the space and down to the first floor bedrooms, which meant working and coordinating with a separate company. It wasn’t simple, but they did it with grace and good humour when diaries didn’t line up, albeit occasionally frustrating for all involved.
As usual with any such project, there were one or two surprises along the way. The stairs didn’t quite work out how we anticipated, but they realised the design wasn’t working and came back and moved them at their own time and expense. The result is much better. The whole project took longer than we (and they) expected, but it’s a big project so I believe it was calculated in to their staffing and at no time did we feel under any pressure that their staff were here a lot. In reality we wanted them to move faster because it was a long time to have scaffolding around the house and people coming in and out, but our approach was we’d rather get it done right and suffer the extra time, because over the years we’d forget about the extra time but the buildout is here until the house falls down.
One area that was a surprise was they do not install what we’d consider a pretty standard upmarket bathroom, i.e. heated floor, walk in shower. They put all the fixtures in and were really accommodating when we changed our mind from an electric towel rail to dual-fuel, but they don’t lay tiled floors or deal with glass shower enclosures. This became an extra cost that we absorbed and of course further coordination between two different companies.
However, we feel like we paid the price they stated, but they delivered above and beyond.
If we could give any advise, be available as much as possible. There were many decisions to be made and if we had not been available to ask, they’d have made their best estimate of what we might have wanted, but being present most days meant we were consulted on just about everything.
Of course we supplied many cups of coffee, the occasional bacon sandwich and lunch, and it was all very graciously received. Everyone we worked with, we’d be happy to invite for a BBQ and a beer, that’s just how great everyone was.
We’ve had very few issues since, but each time we have called for something, they are here within a few hours or a couple of days.
This a company that does what it says it will, takes care and pride in what it delivers, comes back when the job is complete and employs staff with a great approach to their job. We are happy to refer them to everyone who would ask.
Chris Harvey, Fleet,
We could not be happier with the transformation of our home. Loftplan came to us initially and provided us considered and sensible ideas on how we could add two extra bedrooms and a bathroom within our loft.
Working within our budget the final plans and professional approach meant they were the only company for us to take on our project.
The start date was hit and the first team who were Dom, Mike and Mark managed by Bob were incredibly hard working, fast and really polite, nice guys which is very refreshing. They kept us informed of the progress on a daily basis and where possible showed us what they had done that day. The quality of the carpentry within the structure was amazing and the attention to detail second to none.
From this point the boarding out, plastering, first and second fix, staircase, plumbing and electrics ran as smoothly as the initial stage and with the same level of quality.
They also use the best materials and fixtures in regards to insulation and windows, so you know that they are thinking about you as the customer and how you will live and use the house, rather than cutting corners and using inferior products (such as the insulation) which you never even see.
When the project was finished, we found no snagging which I think is unheard of these days.
Obviously when you are investing in your house and spending a considerable amount of money you want to be sure that you are going to get a beautiful end result with no problems and that is exactly what you get with Loft Plan.
I would highly recommend Loftplan and a big thanks to all the team.
If you are thinking of extending into your loft give them a call – you will not be disappointed.
Ian Merricks, Aldershot,