Here at Loftplan, we’ve received countless reviews and testimonials from our happy customers, and we’re very proud to display a selection of them on our website.
We recently contracted Loftplan to install our new loft conversion, which has now transformed an unused Victorian roof space into two new bedrooms, an en-suite shower and a spectacular roof terrace.
Our experience has been exceptional from start to finish and we are extremely pleased with our new living space.
Kyle’s design maximises the available loft space and ensures we have large rooms, high headroom, good ergonomics and plenty of built in storage.
Following the initial design and planning phase, Loftplan were able to successfully secure permissions within 8 weeks, even during the difficult backdrop of the Covid-19 pandemic.
The scaffold was erected with minimum disruption to neighbours, and we were pleased to learn we wouldn’t have to install a large tin structure above the roof as appears to be common in our area.
The build commenced soon after, and our first fix teams Mike, Andy, John and Alex were polite, punctual, efficient and worked hard in all weathers. We were kept informed at each point of the build and they were happy to accommodate small layout changes throughout the first fix, helping us carefully think through each decision. We worked from home throughout the entire project and it was incredible to see the speed of progress as the shell of our conversion began to take form.
Mark and David are extremely skilled and efficient carpenters, who have made sure our internal fixtures are designed and built to a high standard. The built-in wardrobes in particular exceeded our expectations.
2nd fix supervisor Kevin provided us with expert advice and knowledge, helping coordinate the carpenters and electrician, as well as the plumbers and tilers who installed our en-suite bathroom and wet room to perfect precision. The final finish is magnificent, and we have received many compliments from our guests and other tradespeople who have visited since.
The plasterer Kevin and electrician Dave were also professional and hard working, together with their respective teams. All office staff were available and responsive whenever we had a query.
The final result is a spectacular, spacious and modern living area that has transformed our life at home significantly.
We would be happy to provide a recommendation or share photos with anyone who is considering a loft conversion with Loftplan.
We were very impressed with the workmanship and professionalism we received from Loftplan and the friendliness of everyone we had contact with.
Alan at the start was very responsive and helpful and immediately made us feel in safe hands.
Our first-fix team (Dean and Lee, supervised by Bob) were amazing, they felt like part of the family and really made us feel like they wanted the best for us and worked hard to achieve it, giving us ideas and advice along the way.
Our second-fix supervisor Kevin was very approachable and worked with us to take our loft through to a completion that we were very happy with.
We would ( and have) recommend Loftplan to anyone considering a conversion.
Hannah Rowden, Basingstoke,
We have been very impressed and very pleased with Loftplans service throughout the process from initial planning to building and completion.
All the employees of loftplan have been friendly, professional and great with our large family of children and pets!
Bob made the process smooth and quickly sorted any minor issues. Ian and Jo were fabulous at building and improving the build with great ideas, along with answering our questions!
On the second fix Kevin in particular was great at coordinating all the workmen and keeping us fully informed of what was happening and when.
We also highly recommend Dave the carpenter. His work is of very high quality.
We would not hesitate to recommend Loftplan to anyone!
Claire Rutherford, Hook,
We first invited Loftplan to quote in 2018, and since then we have had nothing but admiration for the company & their employees. They work tirelessly throughout the process & there is no hard selling from day one. The designer who visited us was clearly very knowledgeable about loft conversions & had done this many times before over a long career. With his help we had a number of different options to choose from with respect to the design of the roof, staircase & general layout of the rooms. At that time we were not ready to make the investment & we did get many other quotes in the interim period, but something about Loftplan stuck out. The company is a specialist in loft conversions & this is clear from the planning & professionalism experienced since. Managing all the specialist trades themselves (many in direct employment), we knew that this would be necessity during the Covid pandemic!
You are assigned supervisors throughout the project, one for the structural construction (ours was Bob) & the second for the latter finishing stages (Kevin). There is also a customer manager (Nicola) assigned in the head office, should you have any non-build related questions! The supervisors were easily accessible via phone calls & text messages, any questions we had were dealt with promptly & efficiently throughout the process; From planning permission through to final snagging, we were kept informed, with excellent project management working behind the scenes in head office to arrange & deliver materials to site, just be ready to have somewhere to put it all!
When planning is complete & the scaffolding goes up, the company continues to impress with how they try not to disrupt the lives of the incumbents. Taking a few hours on day one to rig up power & knock through the roof, the team of two (led by Richie in our case) let themselves in from the scaffolding for the whole build period. You can visit them to discuss progress & make minor design decisions, but until they need to knock through for the stairs later in the build, they just get on with it! The noise is keep to a minimum but obviously they do have a job to do & you only have plasterboard between you, so don’t expect not to hear them, although I was rarely disturbed enough to not be able to converse in conference calls.
When the main structure is complete & the dormers built, the roofing is professionally completed (any broken tiles fixed), windows & all trim in place, then the stairs go in, the scaffolding comes down & the trades begin to enter via your home. This is not a problem as they always give notice prior to visiting & lay down sheets or plastic to protect your existing home to create a path up to the new loft! They also tidy up every evening before they leave, so you don’t know that they’ve even been there!
Different trades visit throughout to prepare the loft for electricity (Dave & team) & plumbing (Alan), again there is interaction & consultation with regard to positioning of light switches/fittings & sockets etc. as well as the layout of the fittings in the shower room. Your existing house below the loft may dictate some of the positioning but Loftplan know what to recommend as all their tradesmen have done many conversions before.
The plastering team were excellent & dealt with some difficult angles & surfaces around the stairs & dormer windows with precision. Where the floor below had to be altered to fit a waste pipe, these surfaces were boxed in, plaster-boarded & made good.
All of the trades we had were very friendly, knowledgeable & professional; the one that impressed us the most was Mark, he is an excellent carpenter & turns a blank plaster canvas into what really starts to look like the finished article. He has a vast array of skills & goes above & beyond his own speciality to provide a beautiful finish by dealing with some of the snagging.
Throughout the pandemic, Loftplan were able to continue working on our property, with some minor delays due to material availability & staff illness, both totally understandable in the current climate! They remained in constant communication throughout to keep us informed of the new dates & plan to finalise the build.
Our children have now lived in the two loft rooms for over a month & they love it. They have far more space & their own shower room making them far more independent as they enter their teenage years.
Looking back on the whole experience, it was the perfect time to expand & Loftplan was the ideal company to partner with. The agreed cost of our build even went down a little when Loftplan gave us a rebate when we didn’t need as many fire alarms as they initially calculated! We did not request this, they just did it through honesty, integrity & good will!
We have no hesitation in recommending Loftplan to friends & family & strangers!
David Bland, Southampton,