Here at Loftplan, we’ve received countless reviews and testimonials from our happy customers, and we’re very proud to display a selection of them on our website.
We signed on with Loftplan for a relatively large loft conversion after evaluating three different loft conversion companies. We did not regret our choice. Not only was their price more reasonable than the others, but on or just after our first appointment we received a representative sketch of the design from the initial salesman which was quite different to the approach of others. This allowed us to visualise what we’d be building and it helped greatly, because we had a concept in mind and they also bought into the concept and design and helped make it work while giving their advice on things we could never know.
The whole build happens in phases, first fitters do most of the heavy rafter work, second fitters do the interior works, there’s electricians, plumbers, plasterers, roofers, the list is quite long and each has their specialisms.
Everyone we met is happy and enjoy working for Loftplan which is then reflected in their approach to work and the quality. Everyone took care to do the best they could and we were very pleasantly surprised by some things which showed care of design, such as the external hanging tiles which we arranged in a really pleasant design that we weren’t expecting.
We also put central air conditioning into the space and down to the first floor bedrooms, which meant working and coordinating with a separate company. It wasn’t simple, but they did it with grace and good humour when diaries didn’t line up, albeit occasionally frustrating for all involved.
As usual with any such project, there were one or two surprises along the way. The stairs didn’t quite work out how we anticipated, but they realised the design wasn’t working and came back and moved them at their own time and expense. The result is much better. The whole project took longer than we (and they) expected, but it’s a big project so I believe it was calculated in to their staffing and at no time did we feel under any pressure that their staff were here a lot. In reality we wanted them to move faster because it was a long time to have scaffolding around the house and people coming in and out, but our approach was we’d rather get it done right and suffer the extra time, because over the years we’d forget about the extra time but the buildout is here until the house falls down.
One area that was a surprise was they do not install what we’d consider a pretty standard upmarket bathroom, i.e. heated floor, walk in shower. They put all the fixtures in and were really accommodating when we changed our mind from an electric towel rail to dual-fuel, but they don’t lay tiled floors or deal with glass shower enclosures. This became an extra cost that we absorbed and of course further coordination between two different companies.
However, we feel like we paid the price they stated, but they delivered above and beyond.
If we could give any advise, be available as much as possible. There were many decisions to be made and if we had not been available to ask, they’d have made their best estimate of what we might have wanted, but being present most days meant we were consulted on just about everything.
Of course we supplied many cups of coffee, the occasional bacon sandwich and lunch, and it was all very graciously received. Everyone we worked with, we’d be happy to invite for a BBQ and a beer, that’s just how great everyone was.
We’ve had very few issues since, but each time we have called for something, they are here within a few hours or a couple of days.
This a company that does what it says it will, takes care and pride in what it delivers, comes back when the job is complete and employs staff with a great approach to their job. We are happy to refer them to everyone who would ask.
Chris Harvey, Fleet,
We could not be happier with the transformation of our home. Loftplan came to us initially and provided us considered and sensible ideas on how we could add two extra bedrooms and a bathroom within our loft.
Working within our budget the final plans and professional approach meant they were the only company for us to take on our project.
The start date was hit and the first team who were Dom, Mike and Mark managed by Bob were incredibly hard working, fast and really polite, nice guys which is very refreshing. They kept us informed of the progress on a daily basis and where possible showed us what they had done that day. The quality of the carpentry within the structure was amazing and the attention to detail second to none.
From this point the boarding out, plastering, first and second fix, staircase, plumbing and electrics ran as smoothly as the initial stage and with the same level of quality.
They also use the best materials and fixtures in regards to insulation and windows, so you know that they are thinking about you as the customer and how you will live and use the house, rather than cutting corners and using inferior products (such as the insulation) which you never even see.
When the project was finished, we found no snagging which I think is unheard of these days.
Obviously when you are investing in your house and spending a considerable amount of money you want to be sure that you are going to get a beautiful end result with no problems and that is exactly what you get with Loft Plan.
I would highly recommend Loftplan and a big thanks to all the team.
If you are thinking of extending into your loft give them a call – you will not be disappointed.
Ian Merricks, Aldershot,
We are very pleased with our loft conversion.
It has made an enormous difference to our house.
The process from start to finish was well managed and the end result is wonderful.
All the guys that worked on the construction were very good, all trades were hardworking very professional, polite and tidy and we would happily recommend Loftplan to anyone considering a conversion.
Victor Sanchez, Fleet,
Have just had our loft completed and we are extremely happy with the end result, took a little longer than planned but would recommend Loftplan .
They kept us informed every step of the way and as with all building projects a couple of small problems accrued but they were informative and always had a solution.
Any concerns we had they dealt with professionally and promptly.
All the guys working for Loftplan were friendly and polite and worked at a good standard from Ben and Neil who built the structure to Robert and Kevin who managed it throughout.
Davie Howard, Didcot,