Here at Loftplan, we’ve received countless reviews and testimonials from our happy customers, and we’re very proud to display a selection of them on our website.
We have been impressed from the very beginning to the completion of our new bedroom and ensuite and our whole experience with all the employees of Loftplan.
From our initial meetings where all the stages were explained in detail and then when we decided we would like to change the location of our new staircase into the loft the guys made every effort to make sure we got exactly what we wanted and planned it accordingly.
When the work started my wife and I wondered how 12 weeks of building work would impact on our busy family home but within days our children knew the names of the lads and loved getting a wave through the window as the workers climbed the ladder. Its worth noting that the lads hardly came into the house for the first month as they entered through a hole which soon became a Velux window.
I like the fact that Loftplan must brief their workers about how important a good relationship with the customer is because they always made an effort with both the adults and children in our home and this created a pleasant rapport throughout the job.
Ian was an experienced professional who constantly kept us updated on his teams progress as our loft turned into a room and I liked the fact that he would encourage us to have a look a couple of times a week and have a chat about what we wanted before he continued the work, clearly thinking about the customers plan for their exciting new space within their home.
Bob the boss deserves a mention also as he frequently visited specifically asking if we were happy with all aspects and making sure things were progressing smoothly.
When work began on the staircase the crew would make sure they cleaned up before leaving at the end of each day and importantly for us made sure that everything was left in a safe state.
Martin the carpenter was the next cheerful and polite tradesman to spend a couple weeks at our home and as well as being a nice guy we absolutely recommend his skills and it was fantastic to see our project coming together.
Even when my wife and I unknowingly put a spanner in the works by ordering the wrong type of shower for our ensuite the plumbers and Kevin were patient and understanding and assisted as much as they could to resolve the problem. Kevin was also great as the project came to an end by completing the little jobs that finished off our beautiful new living space.
Loftplan were attentive and professional throughout the time spent at our home and their employees always took care in their work and constantly put the customer first hence why we would recommend them 100%.
Thank you to all involved.
Becky Roberts, Salisbury,
We are delighted with our bedroom and en-suite.
The thought of having workman in your house for any period of time is not great but the guys on site made it as painless as possible.
Ryan led the first part of the build and was great at keeping us informed and went out of his way to help and explain things.
We had a couple of minor things that needed rectifying after completion and the Company responded immediately which shows the support is there after the build is done.
We are extremely pleased with the quality of the conversion and wouldn’t hesitate to recommend them.
Karen McGlasson, Windsor,
We previously lived in Egham and Loftplan did a great job for us so for our current home they were at the top of the list to get a quote from.
They were competitively priced and really clever with the design to maximise space whilst being sensible on cost so we booked them to do the work.
All the staff that worked on the project were professional and friendly and Kevin and the team were always available to get updates and make sure we were up to speed on progress and what was coming next.
We’re delighted with the space – it’s absolutely brilliant and we only lost a little bit of space downstairs, which in any case provides some useful storage.
I think the best thing about Loftplan is that they stuck absolutely to the competitive price they quoted.
Our house was built in the 1970s and added onto several times before we bought. It’s a bit unusual to work with and once the work started a few things came to light that neither we nor Loftplan knew about in terms of the structure. However Loftplan solved all the problems they encountered without trying to renegotiate on price. They even dealt with some changes that were down to us changing our minds on bits and pieces without charging extra.
I wouldn’t hesitate to recommend or use Loftplan again.
Charles Hodgson, Bagshot,
This review is in relation to the loft conversion Loftplan built for our house. Our house is a fairly standard three bed semi-detached property which needed both a dormer and hip-to-gable conversion. We got quotes from three companies and picked Loftplan for several reasons.
1. They provided a plan there and then as to how our loft would look.
2. There were no separate fees for drawing up plans. The approx £3k other companies put aside for this seemed very high.
3. Their quote wasn’t the cheapest or most expensive, but it was the most thorough and included everything you’d expect (we had to pay for ensuite tiling, skips and bathroom furniture).
4. They’re an established company with a lot of experience and resources behind them.
Once selected Loftplan were good at efficiently getting all the paperwork out, and things moving along.
There was a little uncertainty over the start date – but that was to be expected as it fell over Christmas / New Year and the associated weather. It was about three months from first sales pitch to scaffolding going up.
The scaffolding was done well – impressive since we had a large (and flimsy) conservatory to the rear of the property. They also happily added a request for extra netting to stop debris falling into our neighbour’s garden.
Next was the structural work. Taking place over winter and with the whole roof needing to come off I was concerned we’d be cold / wet but fortunately it was well covered and only took a week at most to get everything up to a point where tarps were no longer needed.
The builders were professional and timely. The only negative here was there were a couple of times (a few days over the space of approx two months) where they were called away to a different project – which was fine but we didn’t always get advance notification.
Once the structure was completed the stairs were added. This was the only part of the whole build where you’d have known a loft conversion was taking place as understandably there was a little disruption when the ceiling got knocked through. That said this was very well managed.
Throughout we had specialist plumbers and electricians attending as the project warranted it. The plumbing work didn’t always go smoothly (we lost pressure to our upstairs cold water) but any problems were handled really quickly and the problems solved.
Last came the plastering and carpentry. Both were completed to a really good standard.
Overall the build took around four months and there were only a few weeks of inactivity partly because we had a holiday so weren’t around to give our input.
The end product is amazing. We lost a tiny amount of space on our landing (one step had to come onto it) and gained a massive ensuite bedroom. The build quality is excellent – all the other trades we’ve had in not connected to Loftplan (carpet fitter, tile fitter etc) have commented that the standard was high. Aside from the loft we’ve had other benefits – the house now has a large number of mains fire alarms, and the old landing ceiling which was terrible has been replaced and the 1930s roof has been bought up to modern standards.
Four months on and the build looks brand new. There are no cracks and no problems despite moving from summer to autumn and the associated temperature drop, wind and rain. The loft was lovely and cool in the summer thanks to the double aspect, and now it’s getting colder the radiator and insulation are doing a great job keeping it warm.
We had one tiny problem post build – a faulty shaver point that was replaced quickly with zero fuss.
The initial quote was stuck to and we weren’t asked for a penny more. Seeing the materials that went into the loft, and the number of trades it feels like great value.
The litmus test – would we recommend Loftplan to friends and family. Yes we would (and indeed already have).
Alan P, Aldershot,