Loftplan Reviews

Great experience with Loftplan, from initial design through to completion.

They do nothing but lofts and it shows as the workmen we had on site knew exactly what they were doing.

Loftplan project managed the whole process from obtaining planning permission to co-ordinating all the various trades – fitters, plumbers, electricians, plasterers etc, the whole process ran like a well-oiled machine. This removes a huge amount of stress from the client, as you only have to deal with one entity – Loftplan.

We were a little anxious at the start about having our relatively small house turned into a building site, particularly starting just before Christmas, but we needn’t have worried. Craig and Neil, our first fitters who built the main structure, and were our first main contact were outstanding. They allayed all our concerns and did all they could to ensure that disruption was kept to a minimum. They also bent over backwards to ensure that we got the result we wanted. Their communication was excellent, regularly checking with us, and nothing was too much trouble. As a bonus not only were they consummate professionals but they were great company and we were sorry to see them leave. A great advert for the company, which has led to us recommending Loftplan to others.

Other trades that arrived were also pleasant and considerate – the scaffolders were great, as were the electricians, the plumber did a great job and so did the plasterers and second fitter.

Where we did have any issues, they were handled well and without question – the primary focus of Loftplan seeming to be to ensure that we got the result we wanted and were happy with the experience.

Customer service thus far has been excellent and I would highly recommend them.

Mark Williams, Twyford,

From start to finish the experience of adding a loft conversion to our home was a smooth process with Loftplan, we always felt like we were in safe hands with experts in this area, all questions were answered and we were supplied with a great design from Nic, improving on our initial ideas.

Once the build started we were introduced to the amazing Nicola, who was always available to help with prompt responses throughout the process.

The build itself was managed by the supervisors Bob and Kevin who kept everything on track, the build team were all amazing, very patient, polite, helpful and extremely tidy considering the level of work undertaken. Some key team members were Mike and Callum for the first fix who transformed the structure of our house, Jake the electrician and Sam the plumber who both were happy to offer recommendations to improve the end result, finishing with Dave on the second fix, who’s attention to detail brought it all together.

There were a few small issues during the build, but Loftplan didn’t blink to get these resolved once highlighted, which highlights why going with a reputable company is so worthwhile.

We’re extremely happy with our new space in our home, it’s going to make such a difference!

Aaron Sisson, Reading,

We were very impressed with Loftplan.  They were reliable and reassuring throughout the process from start to finish.

The Loftplan team were capable and polite and communicated their plans and procedures clearly. From initial contact with Nic to explore what was possible, through contact with Nicola in the office planning in the scaffolders and the commencement of the first fit with Ben and Mike we felt in good hands. As the project progressed the supervisors Bob and Kevin kept us informed of the next step and were quick to respond to our questions.

We were completely confident with their attention to our security generally and especially during stormy weather and over the Christmas holiday. Ben made sure the roof and scaffolding were secure and made himself available at any time if any problems arose.

The loft conversion progressed smoothly and quickly without being rushed.

We were pleased with the quality of workmanship with mention to Ben and Mike (first fit), Shaun (carpenter), Dave (electrician) and Brian (finisher), the team of plasters and team who installed the staircase.

Any snags were resolved quickly and efficiently.

We are thrilled with the finished loft, the two rooms are beautiful light filled spaces and add greatly to our family living space.

Andrew Hockedy, Thatcham,

We are so very pleased with our loft conversion.

A massive thank you to Loftplan for such a first class and straight forward process.

From our initial meeting with Alan to design the space, we were always kept informed and were impressed with every individual who worked on the project.

Everyone was personable and went out of their way to keep us happy. In particular, Nicola in the office, John and Josh who worked on building the loft space, Dave the electrician, Martin the carpenter and Bob and Kevin who managed the project from start to finish.

We can’t believe the space that has been created with the conversion – it’s like it’s own little apartment upstairs.

We’re so glad to have done this with Loftplan, a great company, highly recommended!

Andrew Carter, Wokingham,