Dear David,

I am extremely pleased with my loft conversion and found all of your staff a pleasure to deal with, please can you pass on my thanks. I was particularly impressed with Bob and Kevin who were excellent and Mark, Brian, Neil and Martin who worked incredibly hard to such a high standard of finish. Also Alan, your electrician had a very good standard of work and my bathroom was fitted well by your plumbers. The roofers did a superb job of the roof and your plasterers were the best I have ever seen.

I have very high standards myself and your team exceeded my expectations, thank you very much.

Mr Johnson, Finchampstead