I have worked really hard over the years to make my home as beautiful and practical as I can. I have saved hard and invested time and energy into my house and was very nervous about entrusting the works to a company in order to get the extra space I need in my loft.
From my first contact with Loftplan I was reassured that they knew what they were doing. I had clear plans and a timeline. There were no hidden costs or surprises. The company were very clear about what they were going to do, and helped me with extra bits and pieces that were my responsibility.
Communication is excellent. Whenever I had a query I could reach either one of the team working on my house, or someone in the office who sorted it out within minutes.
The teams doing the work were excellent. They were really considerate and polite. I have never seen people work so hard. The standard of work is really superb and I could not be happier with the new room in the loft, and my two new sets of stairs.
I would not hesitate to recommend Loftplan to anyone. Any building work is difficult, especially if you are living in the chaos, but Loftplan made it bearable and the finished space is well worth the few weeks of disruption.
Lucie Mason, Winchester,