When we decided to have our loft converted we approached a number of different companies. Loftplan were recommended by two separate friends whose lofts had been converted by Loftplan. As such I was able to view their workmanship beforehand.
We initially met with Alan one of their planners who listened to our needs and requirements and came up with a solution on how to fit the staircase so as to not lose a bedroom. They provided a very competitive quote and as such we took them on to convert our loft space.
From the beginning they were efficient, worked hard and were polite to our neighbours and respectful of our family and home. Bob the initial foreman kept the work on track before the site was handed over to the second fix team led by Kevin. Both Bob and Kevin were approachable and took the time to explain what was happening and listened to our questions.
No build of this size happens without the odd hiccup, but the measure of a company is how they deal with any problems and in this respect Loftplan excelled. One evening we had a slight leak in heavy rain, they sent someone out straight away to deal with it.
When they had finished everything and handed the room over to us we got carpets fitted and the doors needed the bottom shaving off. I contacted loftplan and they arranged for their fitter to come out and shave the bottoms of the doors.
We absolutely love our new room and are so pleased Loftplan convinced us to also have the ensuite fitted.
I would absolutely recommend Loftplan to anyone considering a loft conversion.
Wayne Reece, Frimley,