Loftplan recently completed a remodel of almost our entire house including a ‘roof over’ loft conversion / replacement (as we didn’t have enough head room for a traditional conversion) and a ground floor, single storey extension across the whole of the back of our house.
In summary, we are absolutely thrilled with the outcome both in terms of the quality of the work and the extra space we now have. We have never undertaken major building work previously and so were apprehensive about the whole process. We need not have been. Every step of the way David, Bob, Kevin and the on site team(s) were responsive , reassuring and helpful. We did not have a single disagreement over any minor niggles that came up, all were dealt with quickly and professionally with no debate.
The on site teams (different for the loft and the extension) were, to a man, enthusiastic, helpful and a pleasure to have around. They dealt with our neighbours in a faultlessly considerate manner and given the difficult logistics of our one way street, this was a huge weight off our minds. We often thought that Loftplan must look for particular character traits when recruiting because everyone was so nice. In fact it was a little strange when the project completed not to have all these cheerful people coming and going any more.
We stayed in the house throughout the project and while, inevitably, there was dust, the team worked really hard to manage the process to minimise the impact on us, maximise our usable living space and keep as much dust out of the rest of the house as possible.
What we liked about Loftplan was that the contract was absolutely clear so we knew exactly what our agreed price included. This gave us peace of mind and when we made one or two minor changes to elements of the design we were able to have a sensible discussion with Loftplan about budget impacts without any debate about what had originally been agreed. The advice we received from Loftplan throughout the process was always good and clearly with our best interests in mind rather than their bottom line.
We would not hesitate to recommend Loftplan to anyone considering a conversion, or indeed other building work on their property.
Patrick Connolly, Odiham,