Dear David,

I am mainly writing to thank you, all your staff and builders for the wonderful job that has been accomplished on my loft conversion. The company slogan ‘Put life in your loft’ completely sums up the way I feel about the fabulous fourth bedroom which has been so beautifully created in an otherwise wasted space. It has made my house a far more disirable property which has to be seriously taken into consideration when selling in the future.

I must admit that I found the prospect of a conversion somewhat daunting, but it turned out to be one of the most stress free experiences of my life considering it was a major decision. Your ‘lads’ must be highly praised for the way they hoovered and cleaned up each day, leaving the rest of the house spotless. We have now completely decorated and the conversion is a fully operational bedroom.

May I ask that you pass on my good wishes to all your hard working lads.

Mrs Jenkins, Winchester