Dear Loftplan,

I am writing to you to express my absolute delight at the major loft extension which your company has completed recently at my home.
This naturally was a major venture for my wife and I and the support and advice provided by yourself and your employees, from start to finish, was highly profesional and removed each and every anxiety.

The provision of three large rooms, plus a very adequate bathroom in a loft area used previously for the usual collection of rubbish! has transformed our home.

It is important that I comment upon not just the high degree of workmanship delivered throughout the building process but, also, on a number of other important aspects.

Firstly, each and every one of the specialists involved in the undertaking – from electricians to plasterers and from plumbers to tilers – they were just lovely people. Nothing was too much trouble for any of them and they were all superb ambassadors for your company.

Secondly, the contract was completed on time, nine weeks to the day, and to price – both highly-unusual achievements in the building industry.

Thirdly, everyone worked hard to ensure that disruption was kept to an absolute minimum – it was really only during the last week, when the stairs went in that there was any ground floor impact.

If you think it would be useful to refer any potential customers to us in the future, please do not hesitate to do so. We are already singing your praises loud and clear!

Thanks to everyone at Loftplan for providing the organisation and management control which is indispensable to the delivery of a first-class piece of work.

Mr Wilmot, Winchester