I am happy to recommend Loftplan who constructed our hip to gable and side dormer conversion giving us a double room and en-suite cloakroom.

The team showed lots of experience, were friendly and gave great advice and all at the agreed price. No hidden extras.

First impressions were good when Alan gave his consultation. He understood everything I wanted to do and showed knowledge of design and build. Something I didn’t get from a competitor’s visit. He was also patient and responsive dealing with queries for the final specification and contract.

The office were very efficient with their communication and Nicola and Melissa were helpful in getting answers. In fact no-one in the team avoided calls (as you get with some builders); they wanted to sort out any issues and get on with the job.

Bob and Kevin were the supervisors and kept on top of the job. Both were extremely knowledgeable and gave sound advice. We couldn’t have the same feature window as our plans and Bob told us our suggestion would look awful – he was right. He came up with a great alternative we are really pleased with.

Kevin was meticulous and I felt very confident he would ensure a good job was done for the finishing with nothing missed. Even the neighbour’s tiles were fixed with no question when we noticed a few were damaged. Sean (the carpenter) was also thorough ensuring a good finish.

Dan and Luke did the main construction. What a great hard-working team and lovely to have around! They got the main structure up very quickly (the neighbour was impressed) and again showed great experience and professionalism. Bob was away at the start of the build but Dan stepped up and was always ready to address any queries.

The plasterers did a lovely job and were so fast I didn’t get their names!

The electricians (Ron and team) and plumber (Alan) were professional.

Roofers Brad and Jason did a sound job and the scaffolders were friendly.

The only part of the build sub-contracted was the bricklaying for the rendered gable and that was the bit that concerned me most as it was someone outside the trusted Loftplan team.

Thanks Loftplan for a lovely space that has so far impressed all who’ve seen it.

 

 

Elizabeth Smith, Farnham,

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