We’re so glad we chose Loftplan to add a double dormer extension to our chalet bungalow. Whilst the quote was slightly higher than using a local builder, the extension was more comprehensive than a conventional ‘loft conversion’ and involved re-configuring our entire upstairs floor plan, so we really needed help with project management.
Throughout the entire project, all tradesmen had a refreshing, professional and positive can-do attitude. We were working from home throughout but as much disruption as possible was mitigated. All tradesmen were a joy to be around (as a youngish female, I haven’t always found this to be the case with other companies).
Loftplan definitely put the customer first! With an office presence and dedicated building supervisors, you are constantly in the loop with excellent communication throughout – we didn’t think it was possible for the project to run so smoothly. The payment schedule means you pay a percentage once a milestone has been hit – we found this an extremely fair and sensible approach.
A huge shout-out to Ritchie (our first fit builder) who was extremely hard working and reliable. He worked tirelessly to ensure minimal disruption – a previous builder said we would be out of our bedroom for 2 months, but Ritchie ensured it was only 2 days! At the end of each day, he closed off access routes to the unfinished attic to prevent our 2 young curious cats from getting into trouble!
The electricians – Dave, Andy and Charlie were fantastic and were happy to do extra electric work for us (which we paid them separately for). Same for the plumbers who did a great job installing our new bathroom. Dave the carpenter had an excellent eye for detail when building our new wardrobes and banister. Kevin the second fit supervisor also has a great eye for detail and was extremely communicative.
Whilst Loftplan cover almost everything – you do have to employ a separate bathroom tiler and decorator at the end. Loftplan explained this upfront – but we did struggle to find a reliable and efficient external tiler, which held up installation of the bathroom. This was down to availability of tilers though – not Loftplans fault.
Compared to our neighbours who completed the same extension work with a local builder and several subcontractors, our experience was stress free and absolutely worth the extra cost. We’re just gutted that Loftplan don’t do kitchens – our next job!
We 100% recommend them to anyone who is looking for the most stress free way to convert their loft!
Aimee Seikus, Southampton,