We had a loft conversion completed earlier this year with Loftplan and are absolutely delighted with the end product. It has totally transformed our house in size and feeling, with amazing views from the loft.
From start to finish, the company have been very professional and communication has been excellent. When we were initially gathering quotes for the project, we were impressed by Loftplan. Unlike some other companies, Loftplan only do lofts, and this definitely showed when Scott came to give us a quote – they clearly knew what they doing and what would work (position of stairs, en suite etc) They also provided us with an accurate plan with their quote, which helped us to visualise the end product.
One of the benefits of a company like Loftplan is there large team of tradesmen – carpenters, electricians, plumbers, roofers, scaffolders etc. This means things can get done in good time and in the right order, as there is a reliable team of workers to come in when needs be. We were extremely happy with the first fix team John and Steve, who were very hardworking and also very polite and courteous. They were respectful and considerate of the fact that we had a newborn baby during the first few weeks of the project, which wasn’t ideal timing, but didn’t cause any major problems (just a bit of chaos for us!) The other carpenters, plumbers, scaffolders, roofers, electricians etc. were all very friendly, polite and courteous. We were particularly pleased with the construction of the staircase, which fits perfectly into our house and was like a work of art when I watched it go in. We did have some issues with plumbing, but this was eventually resolved. Plus none of the team needed to be asked to take their shoes off when going onto my new carpet, which was a huge bonus!
A special thanks must go to Kevin, who is the second fix supervisor/manager. There have been some very minor problems, which I think
everyone should expect when carrying out a building project, but Kevin has been fantastic at following these up and sorting them out. The aftercare has been excellent and this I am not sure this is something that other builders/companies would be so good about. It has given us real peace of mind that Loftplan have high standards for their end product.
Thanks again to all the team for creating our beautiful loft! Highly recommend Loftplan if you’re thinking of getting your loft conversion done.
Shazia Munir, Guildford,