We felt it was important and necessary to put in writing how pleased we are with our recent Loftplan loft conversion. We valued your support and guidance throughout but were also hugely impressed by your team.
From design, through planning and right through to the end we have had nothing but a positive experience with Loftplan. Every single memeber of staff was polite, considerate, incredibly hard working and very pleasant to have in our home.
We expected the process to be considerably more intrusive, messy and more disruptive than we experienced. Every stage was faultlessly project managed by both Bob and Kevin; they kept us informed throughout and on the occasion when we did encounter unexpected problems, they proposed alterative solutions and remedied with minimal fuss – not an experience we have enjoyed with other builders!
We first entertained the idea of a loft conversion a number of years ago and discussed it with a couple of builders. On their advice, we were left in no doubt that a conversion of the loft was not possible. You have proved them wrong and we now enjoy a converted loft with master bedroom, en-suite and a dressing room. Without fault, everyone who has seen it has been equally stunned. One very discerning friend said “It’s the best loft conversion I’ve ever seen!.” and she is very hard to please!!!!!!
We will have no problem in recommending you to everyone we know. Thank you once again.
Mr & Mrs Milnes-James, Fleet