Dear Loftplan,

At long last the furniture has arrived and we have now made the final conversion from ‘cardboard city’ (thus named for the number of cardboard boxes) to our luxury bedroom.

Everybody we have shown the ‘suite’ to have been impressed by the accommodation we have gained and the overall design of the conversion.  It was very interesting talking to Bob, in particular, about various aspects of the structure and its construction.

When first talking to you, you did make a point of saying that you worked mainly from the outside and made as little intrusion and mess as possible.  Whilst not disbelieving you, I think we had some reservations on that front.  I must say now that it is rare to find construction workers with so much consideration for the existing property and the people who live in it.

Similarly the entire project was kept on schedule, with the exception of the small delay in the internal decorations caused by our frequent mind changing over the bathroom, which you tolerated commendably.

To say we are delighted with the overall result would be an understatement and would be only too pleased for you to come and see the finished, furnished product.

We cannot thank you and your workforce enough for your efficiency, thoroughness and flexibility.

Yours sincerely,

David

David Foster, Farnham,