Loftplan Reviews

As Loftplan only do lofts the whole team are experts in what needs to be done and the best way to do it.

The team listened to our needs, kept us informed, they were all professional, clean and tidy and ensured the house had the minimal disruption whilst work was carried out. In particular, thanks to Mike, Andy and Reg who were exceptional.

If there were any glitches, snagging or issues, we had a quick response, and resolution.

We paid in instalments, as each part of the project was in progress.
We spent the time at the start ensuring the specifications were right, before it was priced, so we had no extra costs.

It did take longer than we were quoted, for a variety of reasons, but it was worth the wait, to now have a beautiful extra room, which is done to a high standard of finish, which we are thrilled with.

Would highly recommend Loftplan, thank you.

Ruth Hughes, Woking,

We were really impressed with Loftplan, right from the start it was easy and it was great to get the price locked in before the work started.

The guys on site, particularly John & Josh doing the first fix were polite, helpful & friendly. They were tidy & made sure it was as easy as possible for us to live around the build, particularly as we had a baby halfway through!

The quality of the work is excellent & it’s obvious they know what they are doing.

A testament to the company is how long the guys have worked for them.

Have already recommended to others & will continue to do so.

Ellie Bright, Newbury,

Great experience with Loftplan, from initial design through to completion.

They do nothing but lofts and it shows as the workmen we had on site knew exactly what they were doing.

Loftplan project managed the whole process from obtaining planning permission to co-ordinating all the various trades – fitters, plumbers, electricians, plasterers etc, the whole process ran like a well-oiled machine. This removes a huge amount of stress from the client, as you only have to deal with one entity – Loftplan.

We were a little anxious at the start about having our relatively small house turned into a building site, particularly starting just before Christmas, but we needn’t have worried. Craig and Neil, our first fitters who built the main structure, and were our first main contact were outstanding. They allayed all our concerns and did all they could to ensure that disruption was kept to a minimum. They also bent over backwards to ensure that we got the result we wanted. Their communication was excellent, regularly checking with us, and nothing was too much trouble. As a bonus not only were they consummate professionals but they were great company and we were sorry to see them leave. A great advert for the company, which has led to us recommending Loftplan to others.

Other trades that arrived were also pleasant and considerate – the scaffolders were great, as were the electricians, the plumber did a great job and so did the plasterers and second fitter.

Where we did have any issues, they were handled well and without question – the primary focus of Loftplan seeming to be to ensure that we got the result we wanted and were happy with the experience.

Customer service thus far has been excellent and I would highly recommend them.

Mark Williams, Twyford,

From start to finish the experience of adding a loft conversion to our home was a smooth process with Loftplan, we always felt like we were in safe hands with experts in this area, all questions were answered and we were supplied with a great design from Nic, improving on our initial ideas.

Once the build started we were introduced to the amazing Nicola, who was always available to help with prompt responses throughout the process.

The build itself was managed by the supervisors Bob and Kevin who kept everything on track, the build team were all amazing, very patient, polite, helpful and extremely tidy considering the level of work undertaken. Some key team members were Mike and Callum for the first fix who transformed the structure of our house, Jake the electrician and Sam the plumber who both were happy to offer recommendations to improve the end result, finishing with Dave on the second fix, who’s attention to detail brought it all together.

There were a few small issues during the build, but Loftplan didn’t blink to get these resolved once highlighted, which highlights why going with a reputable company is so worthwhile.

We’re extremely happy with our new space in our home, it’s going to make such a difference!

Aaron Sisson, Reading,